In this guide
  1. Step 1: Get the right flyer
  2. Step 2: Upload it, pick the page, add a note
  3. Step 3: Read what the reader read
  4. Step 4: Fix what flyers get wrong
  5. Step 5: Read the count and export
  6. If it isn't a flyer
  7. Frequently asked questions

Brokers send flyers all day; dealers receive them all day. Until recently the flyer's next stop was a person with CAD and an afternoon. We build RackCity AI, whose reader turns the flyer into a first layout directly, so this guide is about using that well: the flyer that works, the two clicks, and the checks that separate a number you can say out loud from one you can't.

Step 1: Get the Right Flyer

The reader needs three things on the page:

A column grid is the fourth thing, and the one most often missing. A flyer with a plan page usually shows it; a flyer that is a photo and a paragraph never does. If the brochure is thin, ask the listing broker for the architect's plan sheet; most have one.

Step 2: Upload It, Pick the Page, Add a Note

Drop the PDF on RackCity AI's start screen (a JPG, PNG or WebP photo or screenshot of the plan works too, as a single page). The pages appear as thumbnails; pick the plan page (a one-page PDF or a photo is picked for you; picking the cover with the aerial photo gets you an aerial photo's worth of information). Then one thing that makes a large difference:

RackCity AI's New project screen: drop a building flyer or a photo of a plan, or describe the warehouse in plain English, and AI drafts the full rack layout
The flyer in, the page picked, and the building it describes on the canvas — racked if the plan draws racking or the note asked for it.

Press Generate Design. Under a minute later the building is on the canvas — racked if the plan draws racking or your note asked for it, otherwise one click on Fill with back-to-back racks — with a position count in the canvas status bar.

Step 3: Read What the Reader Read

Before the count, read the reply. It is a short chat bubble that says what it found on the page and what it assumed: "Read a 250 × 400 ft footprint, 32 ft clear, eight docks on the south wall; no column grid shown, none placed; assumed GMA pallets and 10 ft reach-truck aisles." That paragraph is the whole audit. Hold it against the sheet:

If something is wrong, tell Forky AI in the dock — "the docks are on the east wall" — and the design updates. It remembers the flyer, so "what did the sheet say about the office?" gets an answer.

Step 4: Fix What Flyers Get Wrong

Four errors account for most of the gap between a flyer layout and the building:

  1. Eave height as clear height. The most common. A 34 ft eave with sprinklers at 30 ft is a five-level building, not a six. Set the clear height to the sprinkler line and the frame height follows.
  2. No column grid. If the reply says none was found, get the bay spacing — from the plan sheet, the broker, or a tape on the site walk — and paste it into the column grid (60, 50, 50, 50, 40 reproduces uneven bays), then turn on Bury Columns (new designs start with it off) and the rows re-place so the columns land in the flue. The count drops by whatever the columns cost, which is the honest number.
  3. An empty floor. The reader racks what it is given. Draw the office as a room, the staging strip along the dock wall, the pick line if there'll be one, before you quote the count.
  4. The wrong truck. An aisle drawn for a reach truck is a foot and a half too narrow for the tenant's counterbalance fleet. Set the aisle to the truck they actually own; the aisle-width guide has the bands.
Warehouse pallet rack layout on the canvas: back-to-back rack zones inside a building outline, each labeled with its pallet-position count
After the fixes: the column grid in, the office drawn, the aisle set to the tenant's truck, and the count on each zone.

Step 5: Read the Count and Export

The header shows the total pallet positions; each zone shows its own. For a showing, export the Layout PDF — the dimensioned floor plan with the racking, the aisles and the count on it — and bring it. For a quote, open the Bill of Materials, check the prices (it opens priced at the $ per pallet position target), and export the Pricing Summary. Save the project: the next time the tenant calls with a different truck or a different building, the layout is a click away, and every export is attached to the version that produced it.

Then say the number the way the reply taught you to: "On the flyer's dimensions, with the columns from the plan sheet and 10 ft reach-truck aisles, about 9,000 positions." A count with its assumptions attached survives the site walk; a bare count doesn't.

If It Isn't a Flyer

Most documents people upload aren't marketing flyers. Of the PDFs uploaded to RackCity AI in its first months, fewer than one in ten were; most were CAD floor plans, nearly half already had racking drawn on them, half were metric, and almost half were buildings that weren't rectangles. The reader handles each differently:

Drop in the flyer you have open

Drop the plan, say what to rack, and read the count. Free to start, with a limited number of AI requests on the Free plan.

Open RackCity AI →

Frequently Asked Questions

Can I get a pallet count from a building flyer?

Yes, if the flyer has a dimensioned plan or the footprint and the clear height on it. Upload it to RackCity AI, add fill it with back-to-back racking to the note (or press Fill with back-to-back racks once the building is in), and the reader racks the building and counts the positions — usually within 5–15 % of a contractor's count, with the gap coming from what the flyer leaves out (columns, the real clear height), not from the arithmetic.

What does a flyer need to show for the AI to read it?

The building's length and width, or a plan drawn to scale with dimensions; the clear height; and the dock doors along a wall. A column grid helps a lot. Square footage alone isn't enough — a 100,000 sq ft rectangle could be 200 × 500 or 316 × 316, and the racking is different in each.

What if my document is a CAD floor plan, not a flyer?

Upload it the same way. The reader handles a clean CAD plan, though a sheet dense with annotations reads less reliably than a marketing flyer. A plan with racking already drawn on it needs nothing extra: each drawn cluster of rows comes back as a zone with the spec the sheet states.

Does the layout from a flyer account for columns?

Only if the flyer shows them, and many don't. If the reply says no columns were found, get the bay spacing from the broker or the architect's sheet, paste it into the column grid and turn on Bury Columns (new designs start with it off), and the rows re-place so the columns land in the flue. The count usually drops a few percent, and that is the number to quote.