Prices in USD · Cancel anytime · Annual plans: 30-day refund · Every plan runs in the browser, no install.
Buying for a team, or have a question? Email support@rackcity.ai
Every plan runs the same design tool: the canvas, the six rack systems, the live pallet count. They differ in how much you can ask the AI, how many projects you can keep, and whether you can export.
Prototyping, a one-off floor, or your own warehouse.
The whole design canvas and all six rack systems, a limited number of AI requests and 1 cloud project. Draw the layout, count the pallet positions, try different aisles and rack types — none of it expires. What Free doesn't do is export: the layout PDF, BOM and quote need a paid plan.
One person who needs the numbers for their own work.
An independent dealer, a broker who lays out a few buildings a month, an operator planning a floor. 20 AI requests a day, 5 cloud projects with 5 versions each, the 3D bay view, and exports — the layout PDF, the BOM as CSV or Excel, the quote — with a small rackcity.ai watermark on the PDFs and CSV.
The full-time designer or salesperson whose week is made of layouts.
100 AI requests a day, unlimited projects and versions, clean exports with no watermark — what you hand to a client under your own name — and priority support. If RackCity AI is how you quote, this is the plan.
A rack sales team that quotes every week.
Everything in Warehouse Pro for every seat (100 AI requests a day each, unlimited projects, clean exports), on one invoice. Your team's projects live in one shared workspace: admins invite people, choose whether members see every project or only their own, and put your logo on every Layout PDF and quote. Email us for a quote.
Yes — $0, with no card and no time limit. Free is the full design canvas with all six rack systems, a limited number of AI requests and 1 cloud project. The one thing it doesn't do is export: the layout PDF, the BOM and the quote need Solo or Warehouse Pro.
Allowances and the watermark. Solo ($30/month) gives 20 AI requests a day, 5 cloud projects with 5 versions each, the 3D bay view and watermarked exports. Warehouse Pro ($100/month) gives 100 AI requests a day, unlimited projects and versions, clean exports and priority support. If your exports go to a client under your own name, you want Warehouse Pro.
A small rackcity.ai mark on each page of a PDF and a banner line in a CSV. The numbers, the drawings and the quote are the same as Warehouse Pro's; only the mark differs. Warehouse Pro exports are clean.
Start Solo or Warehouse Pro and you pay $0 for the first 7 days. A card is collected at checkout and charged at the plan's normal price when the 7 days end, unless you cancel first from Account → Manage billing. The $0 days are for accounts that have never held a subscription, once — cancelling and rejoining doesn't start them again. Cancel during the $0 days and you keep the plan until they end, and pay nothing; we email you a reminder 3 days before the first payment.
Yes — Solo is $288/year and Warehouse Pro is $960/year ($24 and $80 a month): 20% less than twelve monthly payments. The first 7 days at $0 apply to a yearly plan too: the card is charged for the year on day 8. Cancel a yearly plan within 30 days of a payment and we refund the unused months. Moving to a lower plan, or back to monthly billing, is done from Account → Manage billing.
Any time, from Account → Manage billing in the app, which opens your Stripe billing portal. Moving from Solo up to Warehouse Pro switches your existing subscription and prorates the rest of the month, and a monthly plan switches to yearly billing the same way, from the plan's card in the app; moving down takes effect at the end of the period. A cancellation keeps your plan until the end of the period you've already paid for — or, during the $0 days, until they end — and you're not charged again. Fees for a period already started aren't refunded, except a yearly plan cancelled within 30 days.
Nothing is deleted, hidden or locked. Every project and version you already have stays and opens; a limit only stops the next creation — cloud project number 2 on Free, the next AI request after the day's allowance. Exports stop on Free, and the watermark comes back on Solo.
Yes — Enterprise. Every seat gets everything in Warehouse Pro: 100 AI requests a day each, unlimited projects and versions, and clean exports with your team's logo on every Layout PDF and quote. Projects live in one shared workspace with admin and member roles: admins invite people, choose whether members see every project or only their own, and a member can move a personal project to the team. It is sold by a person and invoiced, never through Checkout: email support@rackcity.ai for a quote.
The full terms are in the Terms of Service. Anything else: support@rackcity.ai.
